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Privacy Policy

Effective Date: February 01, 2024
Last Updated: November 26, 2025
Version: 1.0

Introduction

Welcome to Unifocal, Inc. ("Unifocal," "we," "us," or "our"). We are a construction management platform that helps Contractors, Subcontractors, Government Entities, and field workers manage projects, track compliance, and process payroll.

This Privacy Policy applies to information collected through the Unifocal Platform and through our public website at www.unifocal.io (collectively, the "Services").

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform. This policy applies to everyone who uses Unifocal, including:

  • Contractor Organizations
  • Contractor Employees (users within those organizations)
  • Subcontractor Companies (contractors hired by general contractors)
  • Contractor Representatives (employees of subcontractor companies)
  • Field Workers (individuals whose information is tracked for payroll and compliance)
  • Government Entities (using the Services directly or through a Contractor)

Important: This Privacy Policy should be read together with our Terms of Service, which govern our contractual relationship (the "Terms"). Definitions not defined in this Policy may be defined in our Terms. To the extent we handle personal information as a service provider or processor of our customers, our contract with customer governs how we use customer data, and we follow the instructions of our customer in processing that data.

Table of Contents

  1. What Information We Collect
  2. How We Use Your Information
  3. How We Disclose Your Information
  4. Data Sharing in Our Multi-Tenant Platform
  5. Your Rights and Choices
  6. How We Protect Your Information
  7. Children's Privacy
  8. Changes to This Policy
  9. Contact Us

1. What Information We Collect

We collect several types of information to provide and improve our services.

1.1 Information You Provide Directly

Website Visitors and Marketing Contacts

  • Name, email address, phone number, and company details you provide via website forms or event registrations
  • Information you include in inquiries
  • Email-engagement information (opens, clicks, etc.) from our marketing communications

Contractor Accounts:

  • Company name, address, and contact information
  • Business registration details
  • Billing information and payment details
  • Account administrator contact information

User Accounts (General Contractor Employees):

  • Full name
  • Email address
  • Password (encrypted)
  • Phone number (optional)
  • Role and permissions within your organization

Contractor Representative Accounts:

  • Full name
  • Email address
  • Company affiliation
  • Authentication tokens (for magic link login)

1.2 Information We Collect Automatically

When you use our platform, we automatically collect:

Usage Information:

  • Login times and session duration
  • Features and pages you access
  • Actions you take (creating projects, uploading payroll, etc.)
  • Device information (browser type, operating system)
  • IP address

Technical Information:

  • Cookies and similar tracking technologies
  • Error logs and diagnostic data
  • Performance metrics

1.3 Information From Third Parties

We may receive information from:

Service Providers:

  • Cloud hosting providers (infrastructure data)
  • Email service providers (delivery status)
  • Payment processors (transaction confirmation)

Your Employer or Contractor:

  • If you're a field worker, your employer (general contractor or subcontractor) provides us with your information. If you have a question or request related to such information, please contact your employer or contractor directly.

1.4 Website and Tracking Technologies

When you visit our website or log in to the Unifocal platform, we and our service provider may collect information using cookies, web beacons, pixels, tags, or similar tracking technologies. These tools help us:

  • Recognize returning visitors
  • Understand navigation patterns and platform usage
  • Measure marketing effectiveness and improve our Services

You can disable cookies in your browser settings but doing so may limit certain features of the Services. For additional information about cookies, visit www.aboutcookies.org.

2. How We Use Your Information

We use your personal information for the following purposes:

2.1 To Provide Our Services

  • Account Management: Create and manage your account
  • Communication: Send you service-related notifications, updates, and support responses

2.2 To Improve Our Platform

  • Analytics: Understand how users interact with our platform
  • Product Development: Identify features to build and bugs to fix
  • Performance Optimization: Improve speed, reliability, and user experience

2.3 For Security and Compliance

  • Fraud Prevention: Detect and prevent unauthorized access
  • Legal Compliance: Comply with applicable legal obligations, including tax, labor, and employment recordkeeping obligations, and enforce our Terms
  • Audit and Investigation: Investigate security incidents or policy violations

2.4 To Communicate With You

  • Service Updates: Notify you of platform changes, maintenance, or new features
  • Support: Respond to your questions and provide customer service
  • Marketing: Send you information about our Services (you can opt out)

2.5 Aggregated and De-identified Data

We may use your information in aggregated and de-identified formats to:

  • Generate industry benchmarks and reports
  • Improve our understanding of construction industry trends
  • Enhance our platform features based on usage patterns

We may also use aggregated or de-identified information collected through our website for marketing, analytics, and research purposes.

3. How We Disclose Your Information

We do not sell your personal information for money. We disclose your information in the following circumstances:

3.1 Within Our Platform (Multi-Tenant Sharing)

This is the most common type of sharing. See Section 4 below for detailed explanation of how data is shared between organizations on our platform.

3.2 With Service Providers

We share information with third-party service providers who help us operate our platform, such as:

  • Cloud Hosting
  • Email Services: For sending notifications and communications
  • Analytics Tools: To understand usage patterns and improve our platform
  • Payment Processors: To handle billing and payments (if applicable)

3.3 For Legal Reasons

We may disclose your information if required by applicable law, regulation, or lawful request from a court, regulator, or governmental authority.

3.4 Business Transfers

If Unifocal (or its assets) is acquired by or merged with another company, your information may be transferred as part of that business transaction.

3.5 With Your Consent

We may share your information for other purposes with your explicit consent.

4. Data Sharing in Our Multi-Tenant Platform

Understanding Our Architecture: Unifocal is a multi-tenant platform. This means multiple organizations (Contractors, Government Entities, and Subcontractors) use the same platform, but each has their own separate account with access to their own data.

However, when organizations work together on projects, they can see relevant information about each other. This is essential for construction project management.

4.1 How Contractors and Subcontractors Share Data

When a subcontractor is added to a project:

Contractors Can See:

  • Subcontractor company name and contact information
  • Contractor representative name and email
  • All workers assigned to their projects
  • Worker names, certifications, and payroll data for workers on their projects
  • Time entries and hours worked on their projects
  • Contract details and progress

Subcontractors Can See:

  • Contractor company name and contact information
  • Project details (name, address, requirements)
  • Contract details (scope of work, dates, requirements)
  • Compliance requirements for their workers
  • Payroll submission status

Workers Are Visible To:

  • The Contractor for projects they're working on
  • Their employer (the Subcontractor company)
  • Any Contractor representatives authorized to manage their data

4.2 Types of Contractor Relationships

Account-Specific Contractors:

  • Subcontractors created by and belonging to a single Contractor
  • Data is visible to that Contractor

Shared Contractors:

  • Subcontractors who work with multiple Contractors
  • Each Contractor can see worker data for their own projects
  • The same Contractor representative may manage data across multiple Contractor accounts

4.3 Contractor Representatives with Multiple Companies

Some Contractor representatives manage multiple Subcontractor companies. They can:

  • Switch between Contractor accounts
  • View and manage data for all Contractors they represent
  • Access projects across multiple general Contractors (but only for the Contractors they manage)

4.4 What This Means For You

If you're a Contractor employee:

  • You can see data for Subcontractors and workers on your organization's projects
  • You cannot see data for other Contractors' projects

If you're a Contractor representative:

  • You can see data for all Contractors you're authorized to manage
  • You can see project details from general Contractors who hire your company
  • You cannot see data for Contractors you don't represent

If you're a field worker:

  • Your information (name, certifications, pay) is visible to:
    • Your employer (the Subcontractor company)
    • Contractors on projects where you work
    • Contractor representatives authorized to manage your data

All Subcontractor data within the platform remains the property of the Contractor that uploads and/or manages it. Unifocal processes such data solely to provide and maintain the Services and does not determine how Contractors or Government Entities choose to share or manage that information.

5. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information. You may contact us at privacy@unifocal.io to:

  • Request access to the personal information we maintain about you;
  • Request that we correct inaccurate or outdated information;
  • Request deletion of personal information that we are not required to retain for business or legal purposes; or
  • Opt-out of marketing communications by clicking "unsubscribe" in our emails or contacting us directly.

We will respond to these requests in good faith within a reasonable time, consistent with our contractual and operational obligations. If you are a field worker, we may refer your request to your employer (the applicable Contractor or Subcontractor) and will assist the customer as described in the Terms.

6. How We Protect Your Information

We take the security of your personal information seriously and implement multiple safeguards to protect it.

6.1 Data Retention

We will retain your personal information for no longer than is necessary for the purpose stated in this Privacy Policy, unless otherwise extending the retention period is required or permitted by law or subject to our retention procedures as may be in place from time to time. The data storage period may vary with scenario and Services.

6.2 Your Responsibility

You also play a role in protecting your information:

  • Keep passwords secure - Don't share your password with anyone
  • Use strong passwords - Combine letters, numbers, and special characters
  • Log out when finished - Especially on shared computers
  • Report suspicious activity - Contact us immediately if you suspect unauthorized access
  • Verify magic links - Contractor representatives should only click magic links in emails from Unifocal

6.3 Limitations

No system is 100% secure. While we implement strong security measures, we cannot guarantee that unauthorized access, hacking, data loss, or breaches will never occur.

While we use encryption and secure protocols, no method of transmitting information over the internet is entirely secure. You should avoid sending sensitive or confidential information to us through unencrypted channels.

7. Children's Privacy

Unifocal is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. We do not market or offer the Services directly to minors.

If we learn that we have collected information from a child under 18:

  • We will delete that information immediately
  • We will notify the account holder (if applicable)

If you believe we have inadvertently collected information from a minor:

  • Contact us immediately at privacy@unifocal.io
  • We will investigate and take appropriate action

Note: Field workers must be at least 18 years old or have parental consent to work. If you are a minor working legally in construction, your employer (not Unifocal) is responsible for obtaining any necessary parental consents.

7.1 Links to Other Websites

The Services may include links to websites or services operated by third parties. We are not responsible for the privacy, security, or content of those third-party websites. Your use of any linked website is at your own risk and subject to that website's privacy policy. Links do not imply endorsement by or affiliation with Unifocal.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or operations or to align with updates to the Terms. When we update this Privacy Policy, we will revise the "Last Updated" date at the top of this document. For material changes, we will provide reasonable advance notice, which may include posting notice on our website or within the platform.

9. Contact Us

We're here to help with any questions or concerns about your privacy.

Privacy Questions:
Email: privacy@unifocal.io
Response time: We aim to respond within 2 business days

General Support:
Email: support@unifocal.io
Response time: We aim to respond within 1 business day

Mailing Address:
Unifocal, Inc.
425 W Walnut St
Milwaukee, WI 53212

END OF PRIVACY POLICY